Returns

Cre8ive Concepts issues refunds to the original form of payment used on an order in the event that your order:

• Is canceled by Cre8ive Concepts
• One or more of your items sold out since your order was processed
• Item(s) proved to be received damaged, defective, or incorrect

Cre8ive Concepts will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.  

You have 10 days from the date of delivery to return your item.

The majority of returns are refunded via store credit. Returns are processed within 5-7 business days after your item(s) are delivered to us.